We ship via Fedex Priority next morning delivery to your door by 10:30am. Someone must be present at the shipping address to receive the package on the delivery day that we agreed on. If no one is there to receive the package all guarantees and liabilities from Big Easy Reptiles are void. If FedEx makes an attempt to deliver the package, but is unable to because no one is home to accept the package, all guarantees and liabilities from Big Easy Reptiles are void
We ship all of our animals in unmarked brown cardboard boxes with no holes. The inside of the box is lined with a 1" styrofoam lining. Depending on the temperatures we may include either a frozen gel pack or a heat pack. The animal will be placed inside of a plastic deli cup with 4 - 1/8" holes for air exchange or larger animals may be placed inside of a cloth sack. The empty space inside of the box may be filled with newspaper to limit jarring during shipping.
We are not responsible for any loses due to carrier mishandling or delays. However, we offer a Shipping Insurance of 4% of the total cost and a flat $10.00 for orders under $250.00, not including shipping. This Shipping Insurance covers any loses from our door to your door. If you would like to insure your package, let us know when you make your purchase so that we can include it in your total. Customers must notify us of any problems within 24 hours of receiving their package. After this 24 hour period, we will consider the deal consummated. Refunds will be for the cost of the animals only. We do not refund shipping cost. Any dead on arrivals must be kept frozen until otherwise notified. If you do not have the animal dead or alive to return, there will be no refund. We do not guarantee live delivery in extreme temperatures; below 40 degrees or above 90 degrees Fahrenheit. It is the customers responsibility to avoid shipping during temperature extremes in their locale. We will not be responsible for any losses due to cold or hot temperatures. Please check your local temperatures and arrange an appropriate shipping date with us.
All animals are sold on a first paid basis. Please do not make payments without verifying availability first via email. We accept PayPal and all forms of credit cards through Paypal. Just click on the Logo below. We prefer to do all transactions through Paypal, it's an ebay company and it is fast, secure, and easy. We do except Postal Money Orders. We do not accept personal checks. We do not hold animals until we recieve payment. If we recieve another payment before your Postal Money Order arrives, the animal(s) will be sold to whoever we recieve payment from first.
Make Paypal Payments To: firstname.lastname@example.org
Every year we try to put quality pictures of the majority of the animals we produce onto our website. The whole process of taking a quality photo of one of our animals, then cropping, formating and uploading it to the website is very time consuming. Our time is limited, so we will not be able to send you extra pictures of animals we have available. All digital images taken by Sharon Styron is the property of Big Easy Reptiles. You may not duplicate, share, exhibit, modify, print, or post on the internet any pictures taken by Sharon Styron/Big Easy Reptiles.